News

Integrate Software Takes Off – Our Team Grows with It!

Jan 24, 2025

What an amazing start to 2024! As more window and door companies discover the power of integrate, our game-changing software, we’ve kicked off January by promoting one of our rising stars.

Alex Thomas is now our new Senior Support Analyst!

Alex joined the team last April, bringing solid experience from his NatWest days where he handled front-line system support. From day one, he clicked with our team and impressed customers with his methodical, reliable approach to training and support.

Starting 2nd January, Alex stepped into his expanded role, working closely with fellow analysts Alex Lovick and our newest team member, Liam Simkin. Together, they’re the bridge between us and our customers – tackling queries, solving problems, and keeping everyone in the loop. Alex will also help shape how we support and implement our solutions.

What makes integrate special? It’s all about staying flexible and connected. We’re constantly evolving based on what our customers tell us, and Alex will be key in making this happen – from bug tracking to testing new features and ensuring crystal-clear communication.

EndtoEnd is buzzing with growth right now, and we couldn’t be prouder to see Alex take on this challenge. As Gareth puts it, ‘Alex’s mix of professional experience, PhD, and tech certifications (CompTIA A+ and Network+), combined with his incredible work ethic and attention to detail, make him perfect for this role.’

Unlike other software providers, we pride ourselves on being an extension of your team. Alex’s blend of analytical thinking, tech expertise, and people skills means our window and door industry customers get even better support to help them stand out.

In his spare time, Alex loves getting out and about in nature to explore the local countryside. Before landing in one of our great local pubs, knowing Alex, we’re sure he’ll spend a bit of this time reflecting on and plotting what’s best for our customers.

To discover more about integrate, get in touch today!